Office Administration – General 2701

About Centennial
Established as Toronto's first public college in 1966, Centennial College offers programs in business, communications, community and health studies, science and engineering technology, general arts, hospitality and transportation.
Program Image
Program code: 2701
School: School of Business
Credential: Ontario College Certificate
Program Type: Post-secondary program
Program Length: 1 year/ 2 semesters
Start Date: Fall, Winter
Location: Progress Campus
Tel: 416-289-5000, ext. 2280

The majority of Canadians work in office settings, particularly in urban areas. In the Office Administration – General program students develop a complete range of administrative support skills needed to succeed in today’s office environment. With small class sizes and experienced professors you will sharpen your hands-on skills in areas such as word processing, document production, office procedures, computer applications, and transcription, while polishing your communication and human relations techniques. 

This program provides training for entry into a variety of administrative assistant positions. Successful graduates may apply their certificate to one of the two-year Office-Administration Diploma programs that focus on medical and health, legal or executive office settings.

Semester 1 Courses
Course Code Course Title Campus
COMM-160/COMM-161 College Communications 1 Progress Campus
GNED General Education Elective Progress Campus
OAGN-113 Microcomputers 1 Progress Campus
OAGN-115 Introduction to Word Processing Progress Campus
OAGN-118 Transcription Techniques 1 Progress Campus
OAGN-124 Financial Procedures Progress Campus

Semester 2 Courses
Course Code Course Title Campus
COMM-170/COMM-171 College Communications 2 Progress Campus
OAGN-116 Word Processing Applications Progress Campus
OAGN-119 Transcription Techniques 2 Progress Campus
OAGN-123 Microcomputers 2 Progress Campus
OAGN-125 Office Procedures and Communications Progress Campus
OAGN-127 Machine Transcription Progress Campus

1. Students will take either OAGN-127 Machine Transcription OR OAGN-119 Transcription Techniques 2.

2. Students who wish to gradute from Office Administration General (2701) or Office Administration Executive (2606) have the option to choose between OGAN127 - Machine Transcription. or OAGN119 - Transcription Techniques 2. To be considered for transfer to the Office Administration Medical (2603) or Legal (2602) Diploma Program, the student must successfully complete OAGN127 - Machine Transcription.

Students require an overall minimum GPA of 2.0 and a minimum keyboarding speed of 35 wpm to graduate from the program.

Program Highlights
  • Develop your expertise in essential business software tools such as word processing, spreadsheet, database and presentation software
  • Build your skills portfolio as you learn from faculty members with business world  experience and up-to-date knowledge of current trends, business practices and related technology requirements
  • Learn in small class environments with opportunities to connect with experienced, knowledgeable faculty
  • Expand your career opportunities by earning a diploma that reflects high standards of learning
Transfer to Diploma Programs
  • You will be considered for transfer to either the Office Administration Medical (2603) or Office Administration Legal (2602) diploma program if you successfully complete OAGN-127 Machine Transcription
  • You will be considered for transfer to the Office Administration Executive (2606) diploma program if you successfully complete either OAGN-119 Transcription Techniques 2 or OAGN-127 Machine Transcription


  • Ontario Secondary School Diploma (OSSD) or equivalent, or mature student status (19 years or older)
Academic Requirements
  • For applicants who are currently attending high school in Ontario your midterm and final grades will be transmitted automatically to the college.

Career Outlook
Completion of this Office Administration certificate can give you advanced standing transfer into the second year of some Office Administration diploma programs at Centennial College.

Graduates are prepared for careers as:
  • Office Assistant
  • Office Clerk
  • Receptionist
  • Secretary
  • Administrative Assistant
  • more...