I'm having trouble logging into myCentennial

Login to myCentennial and Banner will be unavailable due to maintenance everyday 4-6AM and Sunday 6-10AM. We apologize for any inconveniences these closures may cause.

How do I get a user name and password?
All students are issued a myCentennial login during registration.

What is my username and password?
Username: Centennial College Student ID number
Password: Your date of birth in the following format (MMDDYY), ex. January 15 1980 = 011580.

Having difficulties logging in?

Remote Support

Call Helpdesk at 416-289-5280

Please note: Helpdesk hours of operation are Monday to Friday, 8am to 6pm. In order to protect access to your personal information, you will be required to verify your identity by being asked for name, address and date of birth.

In-Person Support

This service is available by going to the following I.T. Client Support Counter:

Progress - Room B3-17
Morningside - Room 328
Ashtonbee - Room A112
East York - Room 155

Please Note: I.T. Client Support Centre office hours are Monday to Friday, 8am to 8pm and Saturday/Sunday, 9am to 4pm (*no weekend support at East York*) . In order to protect access to your personal information, you will be required to present photo id and know your student number.

How do I change my password?
Use the "My Account" link in myCentennial (top left corner of screen).
There is a new password reset process for myCentennial. Click here for more information.

When I try to login, I get a message saying my account has been suspended!  What does this mean?
myCentennial has detected repeated login failures over a short period of time for your account. For security reasons, myCentennial will suspend your account for increasing periods of time with each subsequent login failure. Call the Helpdesk at 416-289-5280 to have it reactivated. Have your student number ready.

Supported browsers
To log in and use the system effectively, you should be using one of the following Internet browsers
If you are trying to log in to the system using another browser, you may experience difficulties.

Browser Vendor
Operating Browser: Windows
  • Firefox (Latest Version)
  • Internet Explorer (Latest Version)
Operating Browser: Mac OS
  • Firefox (Latest Version)
  • Safari (Latest Version)


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